Terms of Use

1. Acceptance of Terms

By accessing or using Projcity ("Service"), you agree to be bound by these Terms of Use ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Projcity is an engineering metrics and developer well-being platform that provides:

• Collection and analysis of engineering metrics from integrated tools (GitHub, GitLab, Jira, Shortcut)
• 50+ metrics tracking activity, delivery, quality, and collaboration
• AI-powered insights and automated feedback
• Dynamic Archetype classification
• Team analytics and reporting

The Service is currently in beta and provided "as-is" with ongoing development and improvements.

3. Account Registration

To use the Service, you must:

• Provide accurate, current, and complete registration information
• Maintain the security of your account credentials
• Promptly update any changes to your registration information
• Be at least 16 years of age, or the age of majority in your jurisdiction, whichever is higher
• Represent a legitimate IT product company (not for resale or white-labeling)

You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.

4. Free Trial

Projcity offers a 14-day free trial with the following terms:

• No Credit Card Required: You can start a trial without providing payment information
• Full Access: Trial accounts have access to all features during the trial period
• No Automatic Conversion: Trials do not automatically convert to paid subscriptions
• Data Retention: After trial expiration, your account becomes read-only and data is retained for 30 days
• Data Deletion: If you don't subscribe within 30 days, all data is permanently deleted

5. Pricing and Payment

5.1 Standard Pricing

Projcity charges $10 per active user per month. An "active user" is defined as any team member who had code commits, pull requests, or other tracked activity during the billing period.

5.2 Beta Pricing Guarantee

Customers who subscribe during our beta period (before January 1, 2026) receive our Beta Pricing Guarantee:

• Lifetime Rate Lock: Your $10/active user/month rate is guaranteed for ALL users on your account, forever
• Applies to All Users: The beta rate applies to all current and future users you add to your account
• Continuous Subscription Required: The guarantee remains valid as long as your subscription is active
• Cancellation Policy: If you cancel and later return, you will pay the current market rate

5.3 Billing Terms

• Billing occurs monthly in arrears based on active users
• Payment is due upon receipt of invoice
• All fees are in USD unless otherwise specified
• We use Stripe for secure payment processing

6. Cancellation and Refunds

• Cancel Anytime: You may cancel your subscription at any time
• Service Through Billing Period: Service continues through the end of your current billing period
• No Refunds for Monthly Plans: Monthly subscriptions are non-refundable
• Annual Plan Refunds: Annual plans are eligible for pro-rated refunds if canceled within 30 days
• Data Export: You have 30 days after cancellation to export your data

7. Acceptable Use

You agree NOT to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Transmit malware, viruses, or harmful code
• Engage in spam, phishing, or fraudulent activity
• Reverse engineer, decompile, or disassemble the Service
• Scrape, crawl, or abuse the Service or its APIs
• Resell, white-label, or redistribute the Service
• Share accounts across multiple companies
• Abuse AI features or API rate limits

Violation of these terms may result in immediate account suspension or termination.

8. Intellectual Property

8.1 Your Data

You retain all ownership rights to your data (code metrics, reports, analytics). By using the Service, you grant Projcity a license to:

• Process and display your data to deliver the Service
• Create anonymous, aggregated analytics for product improvement (you may opt out)

8.2 Projcity Intellectual Property

The Service, including its code, algorithms, UI, design, and "Projcity" trademark, are owned by Projcity and protected by intellectual property laws. You may not copy, modify, or create derivative works.

8.3 AI-Generated Content

Your Usage Rights: AI-generated insights, reports, and feedback created by the Service are provided to you with unrestricted internal business usage rights. You may use them freely for your organization's internal business purposes.

Projcity's Intellectual Property: Projcity retains all underlying intellectual property rights to the AI models, algorithms, and the Service itself. The AI-generated outputs are derivative works based on your data, and you have the right to use them, but Projcity maintains ownership of the technology that creates them.

9. Data Privacy and Security

Your use of the Service is also governed by our Privacy Policy . We implement industry-standard security measures:

• Encryption in transit (TLS/HTTPS)
• Encryption at rest (database encryption)
• Secure OAuth token storage (encrypted)
• Regular security audits
• GDPR and CCPA compliance

9.1 Data Controller and Data Processor Roles

Your Account Data: For personal data you provide directly to us (account information, contact details, payment information), Projcity acts as the Data Controller.

Team Data from Integrations: Where Projcity processes personal data on behalf of customers (integration data from GitHub, Shortcut, GitLab, Jira), you (the customer) act as the Data Controller and Projcity acts as the Data Processor. You are responsible for ensuring you have the legal basis to share your team members' data with Projcity.

10. Service Availability

During the beta period:

• The Service is provided "as-is" without uptime guarantees
• We may perform maintenance with or without notice
• Features may be added, modified, or removed
• Service Level Agreements (SLAs) will be introduced post-beta

10.1 Third-Party Integration Disclaimer

Integration Dependencies: Projcity relies on third-party services (GitHub, GitLab, Shortcut, Jira) for data collection. Projcity is not responsible for:

• Inaccuracies in data provided by third-party integrations
• Outages, downtime, or service disruptions of third-party platforms
• Changes to third-party APIs, rate limits, or data formats
• Loss of access due to third-party authentication failures or policy changes

We will make reasonable efforts to maintain compatibility with third-party integrations, but we cannot guarantee continuous availability or accuracy of data from external sources.

11. Modifications to Service

We reserve the right to:

• Modify or discontinue features with 30 days' notice
• Update pricing for new customers (existing customers keep locked-in rates)
• Terminate the Service with 90 days' notice

Material changes to these Terms will be communicated via email.

12. Limitation of Liability

To the maximum extent permitted by law:

• The Service is provided "AS-IS" and "AS-AVAILABLE" without warranties of any kind
• We do not guarantee accuracy, reliability, or availability of the Service
• Our total liability is limited to the amount you paid in the last 12 months
• We are not liable for indirect, incidental, consequential, or punitive damages
• This includes lost profits, data loss, or business interruption

13. Indemnification

You agree to indemnify and hold Projcity harmless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of third-party rights.

14. Governing Law

These Terms are governed by the laws of Poland. Any disputes arising from these Terms or your use of the Service will be resolved in the courts of Lodz, Poland.

If you are a user in the European Economic Area (EEA), United Kingdom, or Switzerland, you also retain all mandatory consumer protection rights under the laws of your country of residence, and nothing in these Terms affects your statutory rights.

15. Contact Information

For questions about these Terms, contact us at: