Medium Tickets
Delivery Throughput
Counts completed tasks sized 3-5 points during the selected period.
💡 Medium tickets are the bread and butter of feature delivery, substantial enough to matter, small enough to finish in a sprint.
What It Measures
Counts completed tasks sized 3-5 points during the selected period.
Why It Matters
Assessing your steady-state feature delivery
Monitoring mid-sized work completion
How It's Calculated
Counts each completed task with size 3-5 points in the date range, treating unsized tasks as 2 points.
COUNT(tasks WHERE done_at BETWEEN measure_from AND measure_to AND COALESCE(size, 2) BETWEEN 3 AND 5)Concrete Example
If 8 out of 20 completed tickets were medium-sized (3–5 points), 40% of your delivery was standard feature work.
What Does a Healthy Score Look Like?
A balanced team typically delivers a healthy proportion of medium tasks.
Healthy
30–50% of completions are medium tasks
Watch Out
Under 15% or over 70%
Needs Attention
Extremes suggest poor sizing or workflow imbalances
What Moves This Metric?
Goes up when…
Well-scoped features being broken into sprint-sized tasks
Good estimation practices giving tasks appropriate sizing
Steady feature roadmap with predictable delivery chunks
Goes down when…
Most work being split into very small or very large tasks
Inconsistent sizing practices across the team
Sprint goals shifting focus to either quick fixes or big initiatives
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