Small Tickets
Delivery Throughput
Counts completed tasks sized 1-2 points during the selected period.
💡 Small tickets are like short emails, fast to process, easy to close, and satisfying to tick off the list.
What It Measures
Counts completed tasks sized 1-2 points during the selected period.
Why It Matters
Understanding your quick-win volume
Tracking how many small tasks you complete
How It's Calculated
Counts each completed task with size 1-2 points in the date range, treating unsized tasks as 2 points.
COUNT(tasks WHERE done_at BETWEEN measure_from AND measure_to AND COALESCE(size, 2) ≤ 2)Concrete Example
If 10 of your 22 completed tickets were small (1–2 points), nearly half your throughput came from quick wins, great for momentum.
What Does a Healthy Score Look Like?
A healthy mix of small tasks keeps momentum high.
Healthy
20–40% of completions are small tasks
Watch Out
Over 70%, team may be avoiding larger, impactful work
Needs Attention
Near zero, no quick wins, everything is complex
What Moves This Metric?
Goes up when…
Bug fixes and small improvements being actively triaged
Good task decomposition breaking larger work into 1–2 point pieces
Deliberate sprint planning including quick-win items
Goes down when…
Sprint focused on large architectural or feature work
Less bug triage and fewer incremental improvements
Team mostly working on larger initiatives
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